This episode is about labor arbitration and how to use the M39 handbook, which is the management handbook used by the US Postal Service. Corey explains that section 115 of the M39 handbook deals with discipline and how management should administer it. He emphasizes that management should always make every effort to correct a situation before resorting to disciplinary measures. He also says that management has a responsibility to resolve problems before they become grievances. Corey urges listeners to use this section in their grievance procedures by holding management accountable for their responsibilities as outlined in the M39 handbook.